Customer service


Customer service supervisor

Your work on the Jianbao cable is as follows:


- Implement company customer service system standards, assist department heads to develop customer service plans and implement


- Responsible for organizing customer information, maintaining the relationship between the company's existing customers and tracking management of key customers


- Participate in the organization's centralized delivery work


- Responsible for improving customer satisfaction and promoting resource integration and effective solutions to difficult problems


- Responsible for organizing customer complaints and regularly summarizing customer complaints


- Responsible for the group's daily complaint handling management


- Responsible for the daily legal affairs of the company's customers and timely feedback


- Assist department heads in other transactional work


job requirements:


- College degree or above, with more than three years of relevant experience


- Strong communication, coordination, high sense of responsibility and enthusiasm, good team spirit


Recruitment number: 1 person


Salary: 3.5K-6K




Personnel Phone: Manager Luo 13822181633


客服主管